Contact
We'd love to hear from you. Fernpaw is an online-only pet store — we don't have a walk-in retail location, so email is the fastest way to reach our team.
spaceoficial17@gmail.com — our preferred contact method. We aim to reply within 1-2 business days.
Phone
+34 673 46 27 01
Business address
Fernpaw
Carrer Mestre Serrano
Castellbisbal, Barcelona 08755
Spain
Before you write in
Order or shipping questions? Check our Track Order page or your order confirmation email first — it has your tracking link. For returns, see our Return Policy. If that doesn't answer it, email us with your order number and we'll take it from there.