Terms and Conditions

These Terms and Conditions govern your use of this website and any purchase made through it, operated by Fernpaw, Carrer Mestre Serrano, Castellbisbal, Barcelona 08755, Spain. By placing an order with us, you agree to the terms below.

Orders and pricing

All prices are listed in the currency shown at checkout and include any applicable taxes unless stated otherwise. We make every effort to display accurate pricing and product information, but errors can occasionally occur; if we discover a pricing error on an order you've placed, we'll contact you before charging or shipping.

Payment

Payment is processed securely at checkout through our payment providers. We do not store your full card details.

Shipping and delivery

Shipping timeframes are estimates, not guarantees — see our Shipping Policy for details. Risk of loss and title for items pass to you upon delivery to the carrier.

Returns

Returns and refunds are handled according to our Return Policy.

Intellectual property

All content on this site — including text, graphics, logos, and images — is the property of Fernpaw or its licensors and may not be reproduced without permission.

Limitation of liability

To the extent permitted by law, Fernpaw is not liable for indirect or consequential damages arising from use of this site or our products. Nothing in these terms limits any statutory rights you have as a consumer under Spanish or EU law.

Changes to these terms

We may update these terms from time to time; the current version will always be posted on this page.

Contact

Questions about these terms? Email spaceoficial17@gmail.com.